Terms & Conditions
At Arvenoir, we value transparency and trust. To ensure a smooth shopping experience, here’s a simplified overview of our Terms & Conditions. For full legal details, please refer to our complete Terms.
This website is operated by Arvenoir. Throughout the site, the terms “we”, “us”, and “our” refer to Arvenoir.
Arvenoir offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions.
Agreement to Terms of Service
- By accessing or using our website, you agree to these Terms & Conditions.
- If you do not agree with these Terms, you may not access the website or use any services.
- Any new features or tools added to the current store are also subject to these Terms.
- We reserve the right to update, change, or replace these Terms by posting updates on this page.
- It is your responsibility to check this page regularly for changes.
- Continued use of the website after changes means acceptance of those changes.
Online Store Terms
- You may not use our products or services for any illegal or unauthorized purpose.
- You must not violate any applicable laws in your jurisdiction (including copyright laws).
- You must not transmit worms, viruses, or any destructive code.
Any breach of these Terms will result in immediate termination of Services.
General Conditions
- We reserve the right to refuse service to anyone, at any time, for any reason.
- Content (excluding credit card details) may be transferred unencrypted across various networks.
- Credit card information is always encrypted during transfer.
- You may not reproduce, copy, resell, or exploit any part of the Service without our written permission.
Headings in this agreement are for convenience only and will not limit these Terms.
Products & Pricing
- All prices are listed in Sri Lankan Rupees (LKR) unless otherwise stated.
- Prices are subject to change without notice.
- We reserve the right to change product availability and descriptions at any time without prior notice.
- Images are for illustration purposes only; actual products may vary slightly.
- We reserve the right to modify or discontinue any Service or content at any time.
We are not liable for any modifications, price changes, suspensions, or discontinuations.
Products & Services
- Certain products or services may be exclusively available online.
- Products may have limited quantities and are subject to return/exchange per our Return Policy.
- We strive to display product images and colors accurately but cannot guarantee monitor accuracy.
- We may limit sales of products/services to individuals, regions, or jurisdictions.
- We may limit product quantities or discontinue products without notice.
- We do not guarantee that purchased products or services will meet expectations.
- We do not guarantee corrections for errors in the Service.
Orders & Payments
- Orders are confirmed only after full or partial payment has been successfully processed.
- Accepted payment methods include:
- Credit/Debit Cards
- Bank Transfers
- Mintpay
- Cash on Delivery (COD)
- Arvenoir reserves the right to refuse or cancel any order at its discretion, including suspected fraudulent transactions.
- We may contact you via email, billing address, or phone if your order is changed/cancelled.
- Orders placed by dealers, resellers, or distributors may be restricted or prohibited.
Billing & Account Information
- You must provide current, complete, and accurate purchase/account information.
- You must promptly update your account, including email, address, and payment details.
- For more details, see our Returns Policy.
Limitation of Liability
- Arvenoir is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
- We make no guarantees regarding:
- Uninterrupted access to our website.
- Error-free operation of our services.
Personal Information & Privacy Policy
- Your submission of personal data is governed by our Privacy Policy.
- Personal information is collected, processed, and stored in compliance with Sri Lankan data protection laws and Shopify’s platform policies.
- By using our site, you consent to our Privacy Policy.
Changes to Terms of Service
- The latest version of the Terms & Conditions is always available on this page.
- We reserve the right to update, change, or replace any part of these Terms.
- It is your responsibility to check our website periodically for updates.
- Continued use of the site after changes means acceptance of revised Terms.
📩 Need Help?
For any questions, reach us at:
📧 hello@arvenoir.com
Or +94 77 572 5182