🚚 Free Shipping on all orders over CAD250 ! Use code AR25 at checkout. (International shipping not included.)

At Arvénoir, we bring you organic linen crafted from premium European flax—sustainably made with zero waste in mind. Every piece is designed with care, quality, and the planet at heart.

📩 After placing your order, you’ll receive a confirmation email with your payment receipt. Please allow 1 to 2 days for it to be ready to ship. Once it’s on its way, we’ll send you a shipping confirmation email.

Got questions? We’re here to help!

Customer Service: hello@arvenoir.com

📍 Canada
We ship all Canadian orders via Canada Post or other trusted carriers, always with a tracking number so you can follow your package’s journey.

United States
Orders heading to the U.S. are shipped with Canada Post or other delivery services, also with a tracking number. Please note that customs or duty fees are the customer’s responsibility. Our free shipping offer on orders over $250 CAD does not apply to U.S. deliveries.

🌍 International
We ship globally using Canada Post (without tracking) or other carriers with tracking. If you’d like tracked shipping via Canada Post, just email us at hello@arvenoir.com before placing your order. Customs and duty fees are the customer’s responsibility, and our free shipping promo does not apply to international orders.

🏡 Local Pick-Up (Scarborough & Toronto Area)
If you’re local, you can skip the shipping! Select “In-Store Pick-Up” at checkout, and we’ll send you a confirmation email with the studio address and appointment details once your order is ready.

⚠️ Disclaimer
Once your package is shipped, it’s out of our hands! Arvénoir is not responsible for lost, stolen, or damaged packages. If you have concerns, please contact Canada Post or reach out to us—we’re happy to help! 

Got questions? We’re here to help! 

Customer Service: hello@arvenoir.com